Every order is custom. Shipping availability, cost, production timing, and destination details should be confirmed before production begins.
Before ordering
The prices shown on this website cover custom stamps only. Shipping is not included. Email service@remedyplux.com with your destination and quantity if you need shipping confirmation before payment.
Production and shipment timing
Production timing depends on artwork approval, design complexity, quantity, and destination. Any shipment date or delivery estimate must be confirmed in writing. Delivery dates are estimates unless expressly agreed otherwise.
Shipping cost and address
Shipping options and charges are confirmed separately before production. Customers are responsible for providing a complete, accurate delivery address and for reviewing the address shown during PayPal checkout.
International shipments, if available, may involve customs duties, taxes, brokerage fees, or import requirements imposed by the destination. Unless agreed otherwise, these charges are the customer’s responsibility.
Delays and availability
If we cannot ship within the time promised, we will contact you with an updated estimate and available options, which may include agreeing to the delay or canceling the affected order for a refund as required by applicable law.
Carrier scans and delivery performance are outside our direct control, but we will help review a delayed, lost, or damaged shipment when reasonable documentation is available.
Questions
For a shipping estimate or an issue with delivery, contact service@remedyplux.com and include your order email, destination, and PayPal transaction details.